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Warranty Information

Warranty/Claims: All tile materials purchased through are warranted to the original consumer purchaser to be free from defects in material and workmanship. Installation constitutes acceptance of the product – therefore no claims will be accepted after material is worked, damaged, cut, or installed.  Claims liability is limited to the amount paid by the Buyer for the products (tile) sold to Buyer by  to which the claim relates. Damage to product caused by inappropriate installation, accident, misuse, abuse, or improper maintenance is not covered by this warranty.   

Shade/Thickness Variation: Variations in shade, veining, and/or crazing of glazed surfaces are inherent characteristics of tile and stone and therefore are not defects. Samples provided suggest the character of these products. Products sold are subject to variations. Variations in thickness will be allowed as per industry standards. No warranties are made against crazing, scratching or wear due to: improper installation-including improper alteration of the surface with sealers or grout, falling objects, abuse, misuse, exposure to extreme temperatures, using improper chemicals or compounds, non-foot traffic wear or other similar incidents.
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